Meiko, 1349 Heil Quaker Blvd., La Vergne, TN 37086
Toll Free (800) 55-MEIKO, FAX (615) 399-6620, E-Mail: firstname.lastname@example.org
Allens offers china, cutlery, glassware, linen, tables, chairs, kitchen and outdoor cooking equipment, bar equipment, LED bars and tables, plus lounge and garden furniture.
Glassware for hire includes Riedel – Allens is the preferred supplier to the hospitality sector – and Riedel makes specific glasses for grape varietals, such as Cabernet/Merlot glasses or Riesling/Sauvignon Blanc glasses; each tailored to enhance the presentation of that wine variety. Every glass must be spotlessly clean.
“Wash quality is absolutely critical to us,” says Director Kevin McGuinness. “Our glassware must be sparkling. Previously we used a separate reverse osmosis water treatment system supplied by Meiko but now the RO is built in and I have to say the results are superb and the glassware dries without any staining.”
Allens operates two of the latest Meiko M-iQ dishwashers at Hounslow, relocating one machine from the old site during the move to new premises in February 2015. The new premises provide better access to the centre of London and increased storage.
“Our product range increases continually in response to customer demand – we are motivated by quality, not quantity. Allens Hire works very closely with top-quality caterers in London and the South East and has gained sole supplier status with a number of them.
“We owe our success to offering a tailored product. Our business is about people who want high quality matched with a high level of service. Some 80 per cent of our deliveries are timed, for example, so that the caterer can take the chairs or glassware out of our vehicles and put them straight to use.”
The new warehouse is equipped with an in-house maintenance workshop and spray booth. Upon return from hire, every chair is cleaned, maintained and resprayed to ensure it meets Allens high standards.
“The way a product is delivered and how it looks and works when it gets there is critical. That is why dishwashing is so important to us. Our customers want to be able to pick up a glass and place it on the table immediately.
“Our business, just like Meiko’s, is absolutely about quality of service,” continues McGuinness. “Meiko delivers its product in a branded lorry and its staff are smart and in uniform. The synergy between Allens and Meiko is close – Meiko is all about service and so are we.
“We had Meiko K200 rack transport machines previously and they lasted 11 years without any problems. We have a 5-star service package and the machines are fully maintained by Meiko, hence we did not look anywhere else because the service from Meiko is brilliant.
“The machines do everything Meiko claims. The technology has moved on, they are easier to clean, and the staff find them easier to use.
“The technology they use to press the panels for the M-iQ machines (the same machinery is used by Porsche to make car doors) and the exactness exhibited in everything Meiko does is very impressive. Meiko is a great company. After I toured the factory in Germany, I was left in no doubt as to their ability to supply a quality product.”